Who we are
Traveluxe is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including rental services, tour planning, and airport rides. Please review this policy carefully.
At Traveluxe, your privacy is our priority. As a travel agency, we connect clients with third-party suppliers such as airlines, hotels, tour operators, and other service providers. This Privacy Policy outlines how we collect, use, and protect your personal data and explains our limited role as a connector between clients and third-party services.
Information We Collect
We collect minimal personal information that is necessary to facilitate your travel arrangements. This may include:
- ->Name
- ->Contact details (email address, phone number)
We do not collect or store any financial information, such as credit card or banking details. All payments are made directly to third-party suppliers via their secure payment methods.
Ride Information: Your address is collected when you book an airport ride or similar service.
How We Use Your Information
We use your personal information solely for the purpose of coordinating your travel plans. This may include:
Sharing necessary details (e.g., name, contact information) with third-party service providers to book flights, accommodations, or other services on your behalf.
Contacting you regarding travel confirmations, updates, or changes to your itinerary.
Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your information with trusted partners who assist us in providing our services (e.g., transportation providers) to ensure smooth service delivery.
Legal Requirements: If required by law, to comply with legal obligations, or to protect our rights and the rights of others.
Data Security
We are committed to ensuring the security of your personal information. We use appropriate technical and organizational measures to safeguard your data during the process of sharing it with third-party suppliers. However, once your data is transferred to the supplier, we are not responsible for their handling of your information.
Your Rights
you have the right to:
Access: Access the personal data we hold about you.
Correction: You may request corrections to any inaccuracies in your data.
Deletion: You may request the deletion of your data, subject to legal and operational limitations.
To exercise these rights or for any inquiries about your data, please contact us at [info@traveluxelondon.com].
Data Retention
We retain your personal data only for as long as necessary to provide our services, fulfill any legal or regulatory obligations, or resolve any disputes that may arise. Once no longer needed, your data is securely deleted from our systems.
Third-Party Suppliers
As a travel agency, we connect you with third-party suppliers. Please note that each supplier operates under its own privacy and data security policies. When you make payments or utilize their services, their terms and conditions will apply. We recommend reviewing the privacy policies of these third-party suppliers to understand how your data will be handled.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you if there are significant updates. Your continued use of our services constitutes acceptance of the revised policy.